State-Society Relationship
Building trust, transparency, and meaningful engagement between government and citizens for responsive governance
Transforming Governance
ODM believes that effective governance requires a strong, positive relationship between the state and society. We're committed to building trust through transparency, accountability, and meaningful citizen engagement.
Our approach emphasizes responsive government that listens to citizens, delivers quality services, and involves the public in shaping policies that affect their lives and communities.
Citizen satisfaction with ODM-led county services
Citizens engaged through digital platforms
Public forums held annually
Government data accessibility score achieved
Governance Principles
Core principles that guide our approach to building stronger, more responsive relationships between state and society
Citizen-Centered Governance
Placing citizens at the center of all government decisions and ensuring their voices are heard in policy-making.
Government Accountability
Ensuring government institutions are transparent, responsive, and accountable to the people they serve.
Social Contract
Strengthening the social contract between citizens and state through mutual respect and shared responsibility.
Public Service Excellence
Delivering efficient, professional, and ethical public services that meet citizen needs and expectations.
Civic Engagement
Promoting active citizen participation in governance through multiple channels and platforms.
Digital Government
Leveraging technology to make government services more accessible, efficient, and transparent for all citizens.
Governance Reforms
Concrete reforms that have transformed how government relates to and serves citizens across Kenya
Open Government Initiative
Making government data and processes transparent and accessible to citizens
Citizen Service Charters
Setting clear service standards and accountability mechanisms for all government agencies
Digital Service Platforms
One-stop digital platforms for citizen access to government services
Public Participation Framework
Systematic citizen engagement in policy development and budget processes
Digital Democracy
Technology is transforming how citizens interact with government. ODM is leading the digital transformation of public services, making government more accessible, efficient, and transparent than ever before.
From online service delivery to digital participation platforms, we're building a government that meets citizens where they are and responds to their needs in real-time.
E-Government Services
Comprehensive online platforms for licenses, permits, and other government services
Digital Feedback Systems
Real-time citizen feedback on service quality and policy implementation
Open Data Platforms
Public access to government data for transparency and citizen-driven innovation
Citizen Empowerment
Empowering citizens with knowledge, tools, and opportunities to actively participate in governance
Civic Education
Comprehensive civic education programs that help citizens understand their rights, responsibilities, and how to engage effectively with government institutions.
- Constitutional literacy programs
- Rights and responsibilities workshops
- Government process education
- Digital literacy for e-governance
Accountability Mechanisms
Strong accountability systems that enable citizens to monitor government performance and demand better services and governance.
- Performance monitoring dashboards
- Citizen scorecards
- Public audit participation
- Grievance redress mechanisms
Public Service Excellence
Transforming public service delivery to be more efficient, professional, and citizen-centered
Service Availability
Round-the-clock access to essential government services
Service Time
Average time to complete routine government transactions
System Uptime
Reliability of digital government service platforms