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ODM Leadership

State-Society Relationship

Building trust, transparency, and meaningful engagement between government and citizens for responsive governance

Transforming Governance

ODM believes that effective governance requires a strong, positive relationship between the state and society. We're committed to building trust through transparency, accountability, and meaningful citizen engagement.

Our approach emphasizes responsive government that listens to citizens, delivers quality services, and involves the public in shaping policies that affect their lives and communities.

85%

Citizen satisfaction with ODM-led county services

12M+

Citizens engaged through digital platforms

3,000+

Public forums held annually

95%

Government data accessibility score achieved

Governance Principles

Core principles that guide our approach to building stronger, more responsive relationships between state and society

Citizen-Centered Governance

Placing citizens at the center of all government decisions and ensuring their voices are heard in policy-making.

Government Accountability

Ensuring government institutions are transparent, responsive, and accountable to the people they serve.

Social Contract

Strengthening the social contract between citizens and state through mutual respect and shared responsibility.

Public Service Excellence

Delivering efficient, professional, and ethical public services that meet citizen needs and expectations.

Civic Engagement

Promoting active citizen participation in governance through multiple channels and platforms.

Digital Government

Leveraging technology to make government services more accessible, efficient, and transparent for all citizens.

Governance Reforms

Concrete reforms that have transformed how government relates to and serves citizens across Kenya

Open Government Initiative

Making government data and processes transparent and accessible to citizens

500+ datasets published online

Citizen Service Charters

Setting clear service standards and accountability mechanisms for all government agencies

90% improvement in service delivery

Digital Service Platforms

One-stop digital platforms for citizen access to government services

2M+ citizens served digitally

Public Participation Framework

Systematic citizen engagement in policy development and budget processes

75% increase in citizen participation

Digital Democracy

Technology is transforming how citizens interact with government. ODM is leading the digital transformation of public services, making government more accessible, efficient, and transparent than ever before.

From online service delivery to digital participation platforms, we're building a government that meets citizens where they are and responds to their needs in real-time.

E-Government Services

Comprehensive online platforms for licenses, permits, and other government services

Digital Feedback Systems

Real-time citizen feedback on service quality and policy implementation

Open Data Platforms

Public access to government data for transparency and citizen-driven innovation

Citizen Empowerment

Empowering citizens with knowledge, tools, and opportunities to actively participate in governance

Civic Education

Comprehensive civic education programs that help citizens understand their rights, responsibilities, and how to engage effectively with government institutions.

  • Constitutional literacy programs
  • Rights and responsibilities workshops
  • Government process education
  • Digital literacy for e-governance

Accountability Mechanisms

Strong accountability systems that enable citizens to monitor government performance and demand better services and governance.

  • Performance monitoring dashboards
  • Citizen scorecards
  • Public audit participation
  • Grievance redress mechanisms

Public Service Excellence

Transforming public service delivery to be more efficient, professional, and citizen-centered

24/7

Service Availability

Round-the-clock access to essential government services

<30min

Service Time

Average time to complete routine government transactions

99%

System Uptime

Reliability of digital government service platforms

Shape Your Government

Government belongs to the people. Join ODM in building a more responsive, accountable, and citizen-centered government that serves everyone effectively.